FREQUEntly asked questions

Find answers to your questions about Digital Launchpad

Platform

How do I change my email address to log in to my account?

To change your email address, please contact [email protected] stating the new email address you'd like to use.

What are the perks of being a King in Digital Launchpad?

The “King” status unlocks exclusive access to all Digital Launchpad in-person events & monthly calls with Iman Gadzhi as well as early access to all the new “to be released” Digital Launchpad content.

How do I upgrade from monthly to yearly plan?

To upgrade to the yearly plan "King" status, click HERE.

‍NB: The amount you’ve paid for the current month will be deducted from your upgrade, therefore you won’t be charged twice.

Where can I find the resources mentioned in the videos?

You can find the resources by clicking HERE or on your dashboard, under ‘Resources’.

How can I enroll into Agency Accelerator?

You can enroll into Agency Accelerator HERE.

What is Monk Mode and how to complete it successfully?

Monk Mode is a protocol to learn self-discipline and accountability, to complete it successfully you only need to check the variables of your Monk Mode every 24 hours for 21 days.

Why do I not have access to some of the programs?

Please have a look at #the-road-map to see which programs unlock each month. If you’re still missing access to a program please send an email to [email protected] .

How can I access the Digital Launchpad community?

You can get access to the community by clicking the ‘Community’ tab on your dashboard.

Where can I find recordings of previous coaching calls?

Our coaching calls are not recorded as we host them daily and encourage students to participate live to make the most out of this experience.

Does deleting my account cancel my subscription?

No, deleting your account does not cancel your subscription. To cancel your subscription please send an email to [email protected] 48 hours before your next billing date.

How do I cancel my subscription and prevent any future charges?

To stop your subscription and prevent any future charges please send an email to [email protected] at least 48 hours before your next billing date.

Community

How can I upgrade to ‘King’ status?

To upgrade to King, please click HERE.

How can I see the coaching call schedule?

You can find the coaching call schedule in the 'Events' section on the Digital Launchpad community dashboard.

Where can I find the recordings of previous coaching calls?

Our coaching calls are not recorded since we host them daily and encourage students to participate live to make the most of the experience and get tailored advice.

Can I join the community from a different Discord account?

To change your discord account, please email us at [email protected].

I have completed the payment but my role has not been updated yet, what should I do?

Please open a ticket by clicking here #support. Our team will help you as soon as possible.

If I cancel my membership and join again in the future, do I keep my role in the community?

If you cancel your Digital Launchpad membership and want to re-join at a later stage, you will have to start from the 'Apprentice' role again in the community.

Still have questions?
Contact us at [email protected].